Park Plaza County Hall London

Stayed here at the weekend and my daughter and I were kindly upgraded from the regular room to a suite style on the 12th floor overlooking the city. The receptionist who greeted us was very welcoming and gave my daughter a little activity bag. The room was lovely and spacious, had complimentary drinks on arrival and fabulous views through the floor to ceiling windows. Temperature control in the room was good and quiet, bed very comfy and slept well. Breakfast was good, great that kids eat free too, although they were a little over-zealous as they cleared our table and gave it to someone else as we went to grab another drink, but they found us another place to sit immediately and the host apologized for the mix up. We also ended up having dinner at the hotel - food was generally good, a bit overpriced though. Restaurant was pretty quiet at night with only a couple of tables occupied, the bar downstairs was a bit busier but a bit too loud with music for us. The location is great, just a short walk to Westminster, London Eye etc. On the whole an enjoyable stay and would stay again.

Excellent service at this very well located hotel. It was valentines weekend, and because I’m a VIP member, the hotel treated us to a lovely bottle of Prosecco, chocolates, strawberries and this wonderful towel sculpture on the bed :) very romantic. My partner was very impressed. We had also been upgraded to a junior suite. The room was nice, comfy and very clean and quiet. I got a good sleep. The breakfast wasn’t so good - but typical of a Park Plaza. The plates were cold. The food had been sat there a while - I went down at 7.40 on Friday. The bacon was well done and sausages were ok. The yoghurt was strangely runny and served in a giant pump. Not seen that before and wouldn’t expect to see that for a hotel that charges the rates it does. They do eggs to order - which was a bonus. However the omelette wasn’t well presented and disintegrated. Staff were very friendly over all and we got a very warm welcome on check in. 5 stars because we got the bonus valentines touches which was lovely but really it’s just 4 stars because the hotel rates are expensive and the breakfast doesn’t reflect the rate.

Great location, we felt it was quite a small room for the price £323 for one night, but guess that's December prices. Not a nice view from the room . The bath with shower over was high to step into. The shower system looked old and worn. The room was nice and quiet as requested. It was bright outside and the curtain hook had broken at one end so the curtains let in a bright strip of light. The Aircon was very efficient. Mini fridge, kettle tea, coffee provided. Ice machine in the hall. We didn't eat at the hotel as we had plans. But breakfast is £20p if you book with the hotel the day before or £25 on the day. Nearby sidings has lots of eateries. Witherspoon's Lion & Unicorn has a super fast service with a 6-7 minutes wait before food is on your table. Brewdog and Nandos.

Wow! We have just returned from a night away at the park plaza county hall and it was beyond fantastic. We received an upgrade when we checked in which was unbelievable. We were also able to check in 3 hours early even though we just wanted to leave our bags at the hotel. I wish I had taken the name of the lady on the front desk to thank her (short brown hair and glasses) thank you very much. Friendly staff, reception area smelt amazing and the room was faultless. I will definitely be returning

What an experience, fantastic location, superb view and brilliant service. Upon arrival we were pleasantly surprised to receive a complimentary upgrade to the Penthouse room on the 14th Floor. The views from this room were sublime. My wife and boys really enjoyed spending time on the balcony and enjoyed the night time view and the morning sunrise. We were attending a family event at the Savoy, which was only a 20 min walk so location was great. We managed to have a morning stroll to see the attractions. The buffet breakfast was great albeit a little busy between 8-9:30 so I would advise go there early. We really enjoyed our stay and can’t thank the staff enough, in particular the nighttime staff who worked on the 7th of February (I forgot her name) very accommodating. Parking we used the Britannia car park which was a 3 minute walk from the hotel, very secure and convenient only £25 for 24 hours. . Thank you again and we’ll definitely stay here again.

We stayed for 4 nights (28/12 - 01/01) and the experience was superb. It is located next to some of the most well-known tourist attractions in London and is very well connected to the rest of the city by public transport. The staff was really helpful, with a special mention for the receptionists, Lizbeth and Juana. The rooms are comfortable and with good views. As a recommendation, it’s better to have breakfast before 8:30 a.m., as it tends to get crowded after that time I highly recommend this hotel, and when I return to London, I will definitely stay here again.

Just do your research and read the reviews—that’s how I found this hotel, and it was a great choice. I received a very warm welcome when I entered the lobby. I also like that they offer incentives for helping keep the hotel eco-friendly. Plus, it’s within walking distance of many great sights. Would definitely recommend.

We stayed for 4 nights early December. My husband & I were celebrating our 30th wedding anniversary plus a banner birthday for me. I did inquire before our trip if an upgrade was available. I was politely & professionally told no but I understood due to Christmas season. To our surprise & gratitude we were upgraded to a junior suite @ check in. The room was fabulous. Thanks so much to Petra Cappannari Front of House Mansger for going above & beyond. We had a great trip!